Privacy Policy

Effective Date: January 2nd, 2026

How we protect your data and respect your privacy at TourTranslation

TourTranslation ("we," "us," or "our") provides a real-time multilingual tour translation service. We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, mobile application, and related services.

Who We Are

Service: TourTranslation.com

Privacy contact: support@tourtranslation.com

We provide an enterprise-grade real-time multilingual tour translation application using Twilio Video and OpenAI's Realtime WebRTC API.

Legal Bases for Processing

We rely on the following legal grounds to process your data:

Contractual necessity – to deliver the translation services you request.
Consent – where you actively consent (e.g., microphone access for guides).
Legitimate interests – to operate, secure, and improve the Service.
Legal obligation – to comply with applicable laws (e.g., financial record keeping).

Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be highlighted on our website or sent by email. The "Effective Date" at the top will always show when revisions take effect.